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SHIPPING & RETURNS

SHIPPING POLICY

We base delivery times on normal delivery conditions. As a result, delivery times are subject to change without notice.

 

  • Please allow 5–10 business days for processing

  • Standard Delivery is $15

  • Delivery on average between 2-10 days

  • Tracking number will be provided upon request

​​RETURN & EXCHANGE POLICY​

Return Policy

At Mischief and Moonlight, we want you to love your purchase! If for any reason you’re not completely satisfied, we’re here to help.

Returns

  • Returns are accepted within 30 days of delivery.

  • Items must be unused, unworn, and in their original packaging.

  • Proof of purchase (receipt or order number) is required.

Non-Returnable Items

  • Custom, personalized, or made-to-order items

  • Clearance or final sale items

Refunds

  • Refunds will be issued to your original payment method once the item is received and inspected.

  • Please allow 5–10 business days for processing.

Shipping Costs

  • Customers are responsible for return shipping costs, unless the item arrived damaged or defective.

  • If you received a damaged or incorrect item, contact us within 7 days and we’ll cover the return shipping.

How to Start a Return

  1. Email us at mischiefandmoonlight1@gmail.com with your order number.

  2. We’ll provide instructions and a return shipping address.

  3. Pack the item securely and ship it back.

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